FSOLAR INVERTER WARRANTY TERMS AND CONDITIONS
1-Year Limited Warranty
This FSOLAR Inverter warranty provides a 1-year limited coverage on parts only, effective from the date of purchase. The warranty applies solely to manufacturing defects or production faults and does not cover labor, removal, reinstallation, or transportation costs.
Scope and Limitations of Warranty
1. Warranty Conditions
The warranty exclusively covers manufacturing defects. It does not extend to issues arising from
installation, maintenance, or usage-related faults.
2. Testing and Verification
In the event of a fault, the customer must send the inverter to the FSOLAR warehouse for
testing and investigation. Testing may require 2-4 business days to verify the issue.
3. Exclusions
This warranty does not cover the following:
o Improper Use and Handling: Reverse battery polarity, inadequate or loose connections,
and mechanical impacts.
o Environmental Exposure: Use in unsuitable environments such as those with dust,
corrosive fumes, humidity, extreme temperatures, or pest infestations.
o Water and Liquid Damage: Contact with liquids, including condensation damage.
o Lightning or Power Surges: Damage caused by electrical surges or lightning strikes.
o Connection and Fastening Issues: Loose terminals or screws, overheating due to
insufficient tightening, or faulty connections.
o Fuse and Wiring Damage: Damage to fuses, burned wiring, or incomplete/altered
wiring.
o Burn Marks or Odors: Burn marks or any signs of burning smell, indicating improper
use.
4. Third-Party Repairs and Tampering
Only FSOLAR-authorized technicians are permitted to repair or open the inverter. Any
tampering, repairs, or modifications by the customer or third parties will void the warranty.
5. Invalidation Conditions
The warranty is void if the inverter shows any physical or internal damage, has been altered,
mishandled, improperly installed, or exposed to conditions beyond its specifications.
6. Limitations of Liability
FSOLAR will not be liable for any direct, incidental, special, or consequential damages related to
the inverter, including any arising from improper installation, usage, or maintenance by
unauthorized personnel.
7. Repair or Replacement
The warranty provides repair or replacement as the sole remedies for defects covered under
this policy. The estimated repair time for covered defects is 2-4 weeks from the receipt of the
faulty unit at the FSOLAR service center.
Important Notes
• Customer Responsibility: All shipping costs to and from the FSOLAR service center, as well as
labor for removal and reinstallation, are the customer’s responsibility.
• Documentation: Proof of purchase, such as a sales invoice, is required to initiate a warranty
claim.
• Maintenance: The product should be regularly maintained according to FSOLAR guidelines to
ensure optimal performance and prolong product life.